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Privacy Policy

This website is owned and operated by Psych Consult Belfast Ltd. We are very sensitive to the privacy concerns of the visitors to this site and recognise that you are concerned about the information you provide us, and how we treat such information.

If you have any questions about our Privacy Policy, you can please contact us:

[email protected]

Psych Consult Belfast Ltd
Data Protection Administrator
c/o Malone Medical Chambers
142 Malone Road
Bellfast
BT9 5LH

Our Policy

This statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By visiting www.psychconsultbelfast.co.uk you are accepting and consenting to the practices described in this statement.

For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is Psych Consult Belfast Ltd, having the address as noted above.

Our site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Personal information we may collect about you

We may collect and process the following data about you.

We may collect personal data from you, which you volunteer when you provide such personal data to us, or via our services with which you interact.  You may give us information about yourself when you enquire about our services and associated facilities and events, complete forms online on our website www.psychconsultbelfast.co.uk or correspond with us by phone, e-mail or otherwise provide us with personal data. Other persons may also give us other personal data relating to you, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.

We may collect and process your data, including the following, in the course of providing services to you, which could contain your personal data.  This information may include your first name, surname, postal address, e-mail addresses, mobile and phone numbers, credit card/debit card or bank details and your personal preferences about how your payment/s should be used.

We may also process other data, which is not personal data.

When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL, which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer and to offer services to you.

Cookie Policy

We use a system of classifying the different types of cookies which we use on the website.  The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?
  
      
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Google Analytics – The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Strictly necessary cookies – these cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies – these cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies – these cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Our use of your personal data

We will use your personal data for a number of operational purposes, including, but not limited to:

· Carry out our obligations arising from any contracts entered into between you and us.

· Comply with legislation.

· Provide you with information, in our legitimate interest of advertising our services, products or services, that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

· Notify you about changes to our activities.

Psych Consult Belfast Ltd does not carry out automatic decision-making processing with personal data.

Disclosure of your information

We may disclose your data to third parties who provide a service to us or if we are under a duty to disclose or share your data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers:

·       Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

·       If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Psych Consult Belfast Ltd, our customers, our service recipients or others. This includes exchanging information with other companies and organisations for the purposes of national security, fraud protection and credit risk reduction.

Where we store your personal data

It is Psych Consult Belfast Ltd’s policy to ensure that your data is held within the European Economic Area (EEA) and consequently would be subject to GDPR requirements. All personal data held by Psych Consult Belfast Ltd is currently hosted within the EEA.  However, where your data is transferred out of the EEA, Psych Consult Belfast Ltd will comply with Chapter 5 of the GDPR to provide an alternative method of safeguarding your personal data.

The transmission of information via the Internet may involve the transfer of data to countries outside the EEA.  This occurs typically through the use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered through the Cloud. We do not, however, authorise any third party involved in this transmission of data to use your personal data for their own purposes.  Non-EEA countries may not provide an adequate level of protection in relation to processing your personal data.  By submitting your data via this medium, you agree to this transfer, storing and processing and acknowledged the risks associated with such transmission.

Security of your data

Psych Consult Belfast Ltd is committed to protecting your personal data from unauthorised access and/or processing and in doing so we use a variety of security technologies and procedures to help protect your data.

All information you provide to us is stored on secure servers.  Any payment transactions will be encrypted using strong and industry best practice encryption algorithms and techniques.  Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site or systems, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Unfortunately, as effective as modern security practices are, no physical or electronic security system is completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access to, or unlawful processing or disclosure of, such data.  We will continue to revise policies and implement additional relevant security features as new technologies become available.

Your rights

You have rights under Data Protection legislation, with regard to our processing of your data.  You can exercise these rights at any time by contacting us via email at www.psychconsultbelfast.co.uk or in writing to The Data Protection Administrator, Psych Consult Belfast Ltd, c/o Malone Medical Chambers, 142 Malone Road, Bellfast BT9 5LH.

You have the right to be informed about any personal data which Psych Consult Belfast Ltd holds relating to you, including how we acquired such data, and the purposes for which it is being used.  This right requires that you will be given a copy of your personal data which you may have supplied to us via our website or in other correspondence and interactions.

To exercise this right, you must make your request in writing, posting it to our address as specified above and including with the request, a copy of an appropriate legal form of identification and a copy of a current utility bill to verify your address.  No fee is required for this service.  A request will be dealt with as soon as possible and we will respond to your request within one month from the date on which your request was received.

You have the right to have inaccurate personal data corrected.  If you discover that we hold inaccurate personal data about you, you have a right to instruct us to correct that information.  Such an instruction must be in writing and must contain evidence of the correct information.  We will respond as soon as possible, and in any event within one month from the date on which your instructions are received.

Furthermore, we will share your corrective instructions with any organisation with whom the incorrect information has been shared in the 12 months prior to the date of your instructions.

In certain circumstances, you have the ‘Right to be Forgotten’.  This means that you can request that Psych Consult Belfast Ltd removes any and all references to you from our records and systems.  We will comply with all such requests in a timely manner, as required by the Data Protection legislation unless other operational or legal obligations require us to retain such data for a particular purpose or period of time.

You have the right, at all times, to object to the processing of your personal data which you find intrusive, excessive or unwarranted.  Psych Consult Belfast Ltd will respect your right to do so but may need to continue such processing where required to do to so by law, or within the terms of an existing contractual arrangement.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.  Please check this Privacy Policy occasionally to see any updates or changes to our privacy statement.

Contact

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to www.psychconsultbelfast.co.uk or in writing to The Data Protection Administrator, Psych Consult Belfast Ltd, c/o Malone Medical Chambers, 142 Malone Road, Bellfast BT9 5LH.

Terms & Conditions

This site is owned by Psych Consult Belfast Ltd.  Any of the images and text used in this site may not be used for any purpose without the express written agreement of Psych Consult Belfast Ltd.

Disclaimers

Psych Consult Belfast Ltd has worked diligently to provide you with accurate and updated information in this site, however, we cannot be absolutely certain that everything on this site is free of errors or omissions.  We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this site.

 

PRIVACY POLICY

22 June 18